hPASS, part of Enviro Estates, are members of the Property Ombudsman good practice scheme which means we are committed to a standard of good practice set by our Professional Association.
We are confident that you will not need to use the services of the Property Ombudsman, but if you feel we have not delivered on its customer satisfaction rating you can take your case up with your Property Ombudsman, however we do hope you will approach us first to let us know what it is your not happy with.
To contact your Property Ombudsman, you can visit their website by clicking here, or you can call them on 01722 333306 |